Blackstone Movers Corp

Blackstone Movers made my move from CT to FL a terrible experience that turned out to be almost double the price I contracted for.

In brief summary, Blackstone Movers was sent by a broker, Great American Movers. I did not know i was being "brokered".

1) I signed a quote for less than $3,000 for 400 cubic feet after careful consideration of the inventory which included photos. I added nothing to the inventory in fact a dehumidifier was left behind. That should have left a small deficit however the driver billed me over $5,000 for 700 cu ft!! The company could not give measurements for 400 cu ft but told me to look at a 10' box truck which is 500 cu ft and estmate from there. I didn't have enough to fill a 10' box truck never mind 700 cu ft! Mostly boxes, table set, small drill, folding bike.

2) I was told, verbally and in writing for the quote that all packing, wraps, tape, whatever was included. The driver charged me $125 to pack each mirror!. I complained and said I only paid $10 for one mirror and $75 for the other so take them off the truck! He said he would take the charge off if I "would take of his guys" which I took to mean a monetary tip, which I was planning, so I said thank you. At the end the charge was not taken off. I had to fight for it later because I was told packing was included.

3) Because the driver / foreman over charged my expected amount by $2000, I needed to get another thousand to hand him after bank hours. No credit cards accepted and forced me to open a Zelle account and charged me $300 while I was on the phone with my bank to make it go through. The first hour was to be included according to the 2 full hours we spent signing papers- which surprised me because I had already signed contracts.

4)) LOTS OF ADDED FEES NEVER MENTIONED UNTIL AFTER SIGNING A QUOTE!

5) After days of asking for a delivery date got, I finally got aresponse on day 15 when a new driver said he could arrive in a few hours. I had to ask him to wait until the issue is resolved.

6) Blackstone is forcing me to pay the over charges unless I decide to refuse delivery, which I may need to.

Apparently drivers can charge whatever they want and the companies do not care if it is ethical or not. Just beware!!!

The packers were polite and respectful and perhaps other drivers have better math than in my case, but bottom line, I signed a quote, the driver considered it a blank check!! As I said, beware!

Move size: Partial Move Service cost: $5000

I was referred to Blackstone Movers via PODS and am glad I was. They were fantastic, and I wish I could give them six stars. They were punctual, efficient, professional, and thorough. They damaged nothing and took extra care not to. They worked diligently to fit all of my home contents into a 16-foot container. I had tentatively scheduled an additional 8-foot container. Still, due to their efforts, Blackstone Movers did not need it, saving me over a thousand dollars when you count the pod, transportation to the destination, and packing. Great job. Thank you very much.

Move size: 2 Bedroom Home Service cost: $789

This started as a good experience. The movers were professional and handled our possessions with care.Then when they went to transport our stuff (moving from Virginia to Utah) they informed us it would take 4-5 days to get there. We gave them a date that was 10 days from pickup and was assured it typically arrives on time.We arrived after the 10 days and then waited in an empty apartment sleeping on the floor for 2 weeks with no communication as to where our stuff was or when it would arrive. For long distance moves I highly recommend going with a different company.

Move size: 2 Bedroom Home Service cost: $5000